Contact us

Subscription enquiries and back issues:

IMPORTANT INFORMATION REGARDING SUBSCRIPTIONS 

In light of the developing situation surrounding the outbreak of COVID-19 we wanted to keep you updated regarding the measures we are taking to ensure we can continue to deliver your copy of Gardens Illustrated magazine.

We are working closely with our suppliers to make sure that business continues as usual.

However, in the event that there is significant disruption, we will communicate with you via the following channels:

  • Email
  • Messages on buysubscriptions.com
  • On our phone lines – 03330 162114* for UK subscribers, 1 866 464 8103 (toll-free) for US and Canada and +44 (0)1604 973722 for the rest of the world.
  • We will also put an announcement on our on social media channels.

If we are unable to deliver your magazine to you we will extend your subscription free of charge, so you won’t lose out. Also, if we have your email address we will send you a complimentary digital edition, so you can still enjoy the latest content.

Do we have your email address?

To ensure we can keep you updated on the latest developments please visit buysubscriptions.com/email to register your email address, and complete and submit the form.

Given the work we have done with our suppliers, we are not expecting any disruption in service, but we wanted to let you know how we will communicate with you should we need to.

We appreciate your patience and we hope you continue to enjoy your magazine in these unprecedented times.

With warmest regards,

The Gardens Illustrated team

 

TELEPHONE

UK 03330 162114*

USA/CANADA  1 866 464 8103 (toll-free)

REST OF THE WORLD +44 (0)1604 973722

* Calls from landlines will cost up to 9p per minute, depending on provider. Call charges from mobile phones will cost between 3p and 55p per minute, depending on provider, but are included in inclusive call packages. Lines are open 8am-6pm weekdays, and 9am-1pm Saturday, for orders only.

Subscriptions email gardensillustrated@buysubscriptions.com

UK subscriptions website buysubscriptions.com/gardensillustrated

USA/CANADA subscriptions email GILcustserv@cdsfulfillment.com

USA subscriptions website  britsubs.com/garden

POST UK:

Gardens Illustrated Subscriptions,
PO Box 3320 
3 Queensbridge
Northampton NN4 7BF

UKPOST USA/CANADA:

Gardens Illustrated
PO Box 37495
Boone
IA 50037-0495
USA

General editorial enquiries

Tel +44 (0)117 300 8622

Email gardens@gardensillustrated.com

Or write to:

Gardens Illustrated,
Immediate Media Co,
Tower House,
Fairfax Street,
Bristol BS1 3BN
UK

For App Support

For queries relating to our digital issue, please go to apps.immediate.co.uk/support 

Advertising enquiries

For UK please contact Heather Golden on

Tel +44 (0)117 300 8805
Email heather.golden@immediate.co.uk

For enquiries in the USA/Canada please contact Kate Buckley

Tel 1 845 266 4980
Email buckley@buckleypell.com

Complaints

If you have a legal complaint or are concerned about a contribution to our website, please read our complaints escalation page.

IPSO regulated